Information & Help • The Diamond Stud Store
13383
wp-singular,page-template,page-template-full_width,page-template-full_width-php,page,page-id-13383,wp-theme-bridge,wp-child-theme-diamond-studs,ajax_fade,page_not_loaded,,columns-4,qode-child-theme-ver-1.0.0,qode-theme-ver-7.9,wpb-js-composer js-comp-ver-4.9.1,vc_responsive
 

Information & Help

Simply scroll down for information and help

SHIPPING & DELIVERY

At The Diamond Stud Store we are proud to be global supplier of Diamond Studs. We use major shipping companies and register all mail for your protection.

Australian and New Zealand deliveries are sent Via Australia post express delivery.

We use Australia post Air Mail priority shipping and a estimated 3-10 business day delivery to metropolitan areas of all major cities. Our parcels are tracked and a delivery report will be provided to our staff by Aus Post.

We take pride in packaging your stunning Diamond Studs so that the arrive undamaged and in pristine condition. You can rest assured your sparkling joy is comfy, protected and enjoying the moment. After 1 to 3 Billion years in the making, your diamonds may enjoy a trip!

DESIGN & QUALITY

Made with only the highest quality materials in the world and crafted by seasoned jewellers, you can be sure your diamond studs are second to none.

Diamond Stud Quality

The Rock?
Our specially designed diamond studs have G/H colour, Si3 (p1) clarity diamonds set into the gold. We chose this exact diamond to use because of its high quality and ability to keep our prices affordable. If you would like a certain diamond grade set in your studs please let us know and we will create them to your expectations.

Are the diamonds conflict free?
Yes, of course. Rest assured that nobody died in the making of your bling!

Our Gold is pure Australian gold fields gold. Its the highest quality gold in the world and boasts a remarkable shine and density. For price range reasons we offer diamond studs in either 9 or 18 carat gold settings. The gold settings can be crafted in white or yellow gold to suit your desire.

At The Diamond Stud Store we pride ourselves in the personal craftsmanship of your special jewellery and have a money back satisfaction guarantee. Our craftsmanship is guaranteed for life!

The Diamond Stud Store warrants that its Studs will be free from any manufacturing defects at the time of delivery. We take great pride in our work. Each and every stud should be perfect. If you believe that you have received a defective product, please contact our support for return procedures. If our inspection indicates a structural defect caused by our manufacture, then we will replace the diamond studs at no charge to you and pay for all shipping costs. If the defect or damage is caused by normal wear-and-tear, then we can repair your studs at a cost for you. You would be liable for shipping costs in this scenario.

Simply put, If your unhappy please let us know. We strive for a 100% client satisfaction rate. After all your referral to your friends and family helps us keep food in the staffs bellies.

Diamond Stud Help
WHY PEOPLE LOVE OUR STUDS

Our team is addicted to diamonds. We love them. Creating an amazing pair of diamond studs just for you is more of an experience than a creation to us.

The Diamond Stud Store specialises diamond stud earrings, our specialty is in G/H color and Si3 (p1) clarity diamond studs, we pride ourselves in the craftsmanship of our products and have a money back satisfaction guarantee.Our craftsmanship is guaranteed for life!

 

We specialise in creating amazing diamond stud earrings, and that’s all. Our earnings are said to have a magical glow to them and we believe its because they are made with love by hand, by people who care about the purpose of giving a gift of passion.

Creating classic designs in 9ct and 18ct with the options of bezel setting, 4 claw and 6 claw settings, post and butterfly backing’s and also available in screw back for your piece of mind never to loose your special diamond studs. Our diamond studs are quality checked before shipping for total satisfaction and piece of mind to you.

Faulty or poor workmanship, misleading diamond specifics, fake evaluations, low quality metals, blood diamonds, bad service and inflated pricing…

Well you can expect none of these things from our creators. We also employ geologists with up to two decades in the industry to make sure our metals are beyond expectation.
All diamond studs valued over $1000 come with valuation paperwork for insurance requests. You can’t expect any better, and here you will only be served with the best, highly certified diamond studs.

We have spent more than 45 years assessing purchasing, and selling diamonds, and as you know, a lot can happen in 45 years. Would you believe that half a century can go by in that time? With this backing, we can easily say that our diamonds will be of the highest quality available anywhere in the world.

We have eliminated the middle man and we are more than capable of holding a low profit margin. We can bring high quality diamond studs to you at a fraction of the cost of other Jewellers

COMMON QUESTIONS

HOW DO I PLACE AN ORDER ON THE DIAMOND STUD STORE?

Simple! Just click the below button to get started.

CLICK HERE TO START

CAN I SHIP MY ORDER TO A DIFFERENT ADDRESS?

Sure no problem. Just let us know. We ship to different addresses all the time. Diamond studs are a great surprise gift idea!

DO YOU SHIP INTERNATIONAL?

Yes. Yes we do.

WHAT PAYMENT OPTIONS ARE AVAILABLE?

We currently accept Paypal and Credit card payments. If you would like to see another method please let us know.

WARRANTY INFORMATION

The Diamond Stud Store warrants that its Studs will be free from any manufacturing defects at the time of delivery. We take great pride in our work. Each and every stud should be perfect. If you believe that you have received a defective product, please contact our support for return procedures. If our inspection indicates a structural defect caused by our manufacture, then we will replace the diamond studs at no charge to you and pay for all shipping costs. If the defect or damage is caused by normal wear-and-tear, then we can repair your studs at a cost for you. You would be liable for shipping costs in this scenario.

Simply put, If your unhappy please let us know. We strive for a 100% client satisfaction rate. After all your referral to your friends and family helps us keep food in the staffs bellies.

ARE YOUR DIAMONDS CONFLICT FREE?

Yes, of course. Rest assured that nobody died in the making of your bling!

DO YOU CHARGE TAX?

Yes, sorry its law. 10% GST Australian Standard.

CAN I MAKE RETURNS OR EXCHANGES?

Diamond Studs are accepted for credit or exchange if returned in saleable condition within 30 days, accompanied by your sales receipt. Some exclusions may apply. To return or exchange your diamond studs, please ship your diamond studs directly to our vaults for processing.

Returns can be sent, via an insured method, directly to:

THE DIAMOND STUD STORE
Attn: Returns Department
Vault Suite 5, 9 Satu Way
Mornington VIC 3931
Australia

If you have any questions, please contact Customer Service by clicking HERE. Representatives are available 9:00AM–5:00PM  Monday, to Friday Melbourne time.

DO I GET A DIAMOND CERTIFICATE?

All diamond studs valued over $1000 come with certificates and valuation paperwork for insurance requests. You can’t expect any better, and here you will only be served with the best, highly certified diamond studs.

GET HELP ON SOCIAL MEDIA

If you would like some more information why not contact us on one of our many social media platforms.

Romance – your special diamond studs are hand crafted with love to insure every set is unique and beautiful.